Your purchaser service Associates are fewer than helpful. Just after trying to show up at a scheduled for months teaching seminar our flight was canceled building us struggling to go to. The one thing made available from American Airways ended up apologies and also a refund of the flight.
This was totally unfair to me- I compensated for the seat and obtained one/two seat, I paid out further for “more space” and got no area. This was a terribly uncomfortable working experience for me.
I've flown your airline 2 periods in the last twelve weeks and had a person person that works for me to fly final week over a non end flight you guys can’t even get yourself a non halt flight by the due date.
I have tried out reserving flights from Charlotte ,NC to Tobago. I am unable to ebook these flight on yours or US Airs Web sites,having said that I am able to guide them on Expedia and Travelocity. I didn’t choose to ebook these with a second celebration.
My spouse and I flew on AA266 Feb five from Lihue to L.A. We had paid for bulk head seats (8A,8B). We were given 12A and 12B in its place. The desk stated it had been to equilibrium the airplane for takeoff as a consequence of empty seats Which we'd be returned to 8A and 8B during the air.
On 7/19/2013 I flew via American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Really worth airport. I had the worst experience I've ever experienced Using the American Airways representatives there and when I called purchaser service they had been no help both. To start with, a person of your representatives sent us to the incorrect gate; I had to check with a agent where by our flight will be departing from simply because a gate range wasn't on my boarding go. We went to your gate instructed and ended up despatched to the wrong gate, because we ended up at the incorrect gate we did not listen to our departing flight info causing us to skip our flight. We went towards the counter requesting a status of our flight due to the fact we experienced heard almost nothing, a person AA attendant for the station was not prepared to seem just about anything up due to the fact she was typing or doing another thing. I spelled out to her that it was critical simply because we could miss out on our flight. She didn’t care. Despite the fact that there was a lengthy line of men and women waiting around to speak with the only real AA rep readily available. I waited in line for so long as I could, I then observed an AA representative walking by and I finished her for help, she claimed there was very little she could do and sent us to another AA desk. We went to that desk and we had been informed our plane was right there outside on the point of just take off Which they'd not allow us to over the airplane simply because when they known as the AA Associates about the aircraft and request them to wait for us it can make everybody insane?
I gained a resort for the evening, but I have to check out at twelve noon, and my flight will not go away till11:30pm. Now I've twelve hrs where by I am trapped in LA with no motive to generally be listed here.
Wanda also requested a wheelchair for me as just one had NOT been requested Regardless that I had requested just one Once i purchased my ticket.
So I’m sitting in one of your fucking late planes all over again.. Pilot says twenty five minute wait on the fucking runway due to some
I used to be trying to acquire ticket for 15 12 months old son and couldn’t use website for he was regarded slight. I referred to as buyer service and she or he assisted me with airline purchase. I specially requested if I needed to cancel if I could in 24hours. This attendant reported Sure. I discovered four hours later on The explanation son would wish to fly was cancelled. I known as again to cancel the flight the attendant explained to me I couldn’t terminate flight and it had been a nonrefundable ticket. I advised her situation as mentioned over she mentioned she couldn’t do everything. I questioned for a supervisor, I received one and stated the problem, she mentioned I couldn’t cancel it and have my a reimbursement she was very impolite and hung up on me. I referred to as back again to inquire for an additional supervisor and as I used to be speaking with this supervisor she knowledgeable me that the final supervisor stated in her document I refused voucher. What at any time a voucher was I wasn't even guaranteed. Then second supervisor told me what she considered. So the flight wasn’t cancelled since she said to wait a pair days prior to I make my remaining choice and he or she would wave modifying rate to do so And that i shouldn’t have any issues.
I felt compelled to state that I can no longer fly with you, when you carry on to take care of folks without having regard. The latest, the service Canine situation. Exactly what is Erroneous using your training? No matter what it really is, I simply cannot fly with a business that cannot correctly prepare its staff. Good bye!
American airlines neglected to give me professional medical assist when I questioned for it. The staff stated that considering the fact that I didn’t make preparations for support they couldn’t help me. Like I realized I had been gonna Possess a medical crisis. Get true American Airways and Continue start caring regarding your customers.
went for the Dominican Republic on family vacation with my spouse and son on july31 til aug seventh 2015 experienced a great time right up until time to go household, the flight leaving on the aug7th had a hold off for 8 several hours for departing to Miami then suppose to attach and drop by dulles airport.
I flew American Airways for the first time and it will be my very last time it was quite possibly the most horrible knowledge I'd ever had using a airline. hardly ever once more you had much better Obtain your act with each other